We currently ship to Malaysia, Thailand, Indonesia, Hong Kong, USA, and Australia.

International shipping typically takes 7-14 working days

We use Smart Routing, which selects the most economical way from various couriers to ensure cost-efficiency

Shipping costs depend on the weight of your order. The shipping price will be displayed in your cart after inputting your address.

Yes, we provide a tracking number. Please note that we do not guarantee real-time updates.

We will provide all necessary customs documentation; however, recipients are responsible for clearing any customs duties in their destination country

Customs authorities in the destination country will determine the final amount of customs duties based on their regulations.

We do not encourage shipping to PO Boxes. Due to risk of lost packages

If you experience any delays or believe your shipment is lost, please contact our support team at support@boxgreen.co for assistance

Please refer to our return policy here for detailed information on returning and refunding international orders.

All transactions on our website are conducted in SGD. When you proceed with payment, your bank or payment provider will handle the currency conversion based on their rates.

Please refer here for our T&C. Alternatively, you may contact us at support@boxgreen.co for further assistance.