what should I do if I do not receive my snacks?

Can't locate your tasty snacks?! First, verify that your shipping address is correct. If the address is correct, scanning the area is always a good idea. Possibly your neighbour picked up your package for its safety. Did the postman give your snacks to your neighbour on accident? If you still can't find any evidence of your delivery, check the area for a delivery notice.

If your address is an office with a mailroom, it could be winding it’s way through the system. We suggest giving the mailroom folks a call to check-in.

Still not finding it?

For Singapore, please contact us at support@boxgreen.co.

For Malaysia, please contact us at hellomy@boxgreen.co.

We would hate for you to miss out on your tasty snacks!